FREQUENTLY ASKED QUESTIONS
Invoice purchase | Business loans | Acconomy | Customer questions | Debt collection | Other
What is required to become a customer with Euro Finans?
You need to have a registered business and customers that you invoice. Becoming a customer with us is very easy. You can sign up as a customer here!
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Why use invoice purchasing?
The simple answer is that it enables you to free up capital for your business. Instead of lending money to your customers, possibly for as much as 90 days, you receive the money into your account right away. The extra liquidity that invoice purchasing creates enables your business to e.g. get a cash discount, make a good deal, speed up a wise investment, or maybe make an important tax payment. The service also simplifies your administration. Get started with invoice purchasing here.
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What happens if my customer disputes the invoice?
If your customer disputes an invoice, we will try to find out why. In most cases, this can be resolved by having a dialogue with each other. We have handled hundreds of thousands of purchased invoices over the year, and can often suggest a good solution that fits all parties.
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What happens if my customer does not pay you for the invoice?
At first, we will send them a reminder. If your customer still does not pay, we try to contact the customer. If we still are not paid after this, a debt collection claim will be issued. If you would like to know more, please contact us on phone +4646 – 31 20 20
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Does factoring affect my customer?
No. It does not affect your customer that you sell your invoice to us. Your customers are just as important to us as it is to you. The only difference is that your customer will see an electronic label on the invoice with the bank giro number of Eurofinans. Read more about factoring here!
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Do you contact my customers on every invoice I send to you?
No. We occasionally reconciliate with customers, but not on every invoice. If you would like to know more, you can always contact us on phone +46 –46 31 20 20.
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Do you buy invoices with ROT/RUT deductions?
Yes. We also buy invoices with ROT or RUT deductions, but only for that part of the amount that your customer is normally expected to pay. You have to apply for the deduction yourself with the Swedish Tax Agency.
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How does factoring work?
Factoring is a very simple process. You quite simply send your customer invoice to us, instead of sending it to the customer. We pay the money to you directly, normally on the same day, and then we wait for your customer to pay. Become a customer here!
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Can I sell invoices without a credit report?
We always make a careful assessment and credit check before entering any agreements. This is for our customers’ safety as well as ours.
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What is invoice purchasing?
Factoring is a service that helps you increase the liquidity of your business. This is very useful when the business needs money, quite simply. The service also simplifies your administration and minimises your credit risk. Invoice purchasing means that you send us one or more of your customer invoices. You get your money immediately for the work that you have done, and you do not have to wait for the customers to pay. Read more about invoice purchasing here!
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Can you buy my foreign customer invoices?
Yes. It is also possible to sell foreign invoices to us, but there are some reservations.
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How much does it cost to sell an invoice?
We do not apply any fixed price lists and there is no concrete answer to what it costs to sell an invoice. The price is dependent on a range of factors, including the size of the amount you are invoicing, and whether you want to sell some or all of your customer invoices. You can always send submit a request to sell invoices to receive a quote. This does not bind you to complete the deal. Here you can get started with selling your invoices.
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How quickly will I be paid when I’ve chosen to sell an invoice?
Once you are a customer with us, the payment will quickly be made to your account quickly. We normally make the payment on the same day that we receive the invoice.
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Do you buy overdue invoices?
No. We do not buy overdue invoices, but our debt collection department can help you collect payment on overdue invoices. Read more about our debt collection services here.
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Can I sell invoices that I have issued to private individuals or associations?
Yes. You can sell us invoices with a range of different recipients, whether they are private individuals, non-profit or economic associations, foundations or insurance companies.
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Can I, or my company, become a customer even if there is a record of non-payment?
Yes. We completely understand that a temporary lack of liquidity in your company may result in a record of non-payment. That is why our services are needed, after all. Many of our customers have uneven payment flows, and this does not prevent anyone from becoming a customer and selling invoices to us. Become a customer here!
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What services does Euro Finans offer?
We offer invoice purchasing, factoring, business loans, debt collection, legal advice and an accounting system.
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Is there a minimum amount for invoices that you buy?
No. We apply neither a lower or an upper limit on the amounts of invoices we buy.
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Do you accept the credit risk of private customers?
No. We do not assume the credit risk of your private customers. However, in our experience, the likelihood that your customer will pay increases if the invoice comes from Euro Finans.
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Do I have to sell all of my invoices?
No. You can decide which invoices you want to sell. Read more about how to sell an invoice here!
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Can I integrate your services into my web shop?
No. At present, we do not support integrating factoring directly into external e-commerce solutions. We can, however, still purchase your invoices. If you would like to know more, you are welcome to contact us on +46 46-31 20 20.
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Will you assume the credit risk on business customers?
Yes. We normally accept the credit risk when we purchase invoices, but this also depends on the agreement that you have made with Euro Finans. Read more about factoring here!
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What do I do if I have sent an incorrect invoice to Euro Finans?
In this case, you can quite simply send us a credit note and a new, corrected replacement invoice.
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What is the difference between factoring and selling invoices?
The largest difference is that we assume the credit risk when you sell us an invoice. Read more about factoring here! Read more about selling your invoices here!
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What fees does Euro Finans charge?
Depending on the agreement that you have signed with us, you pay a fixed annual fee and a variable fee depending on the assignments that you have with us.
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Can I become a customer with you without a credit check?
We always make a careful assessment and credit check before entering any agreements. This is for both our customers' and our own safety. Become a customer here!
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Can you help me get paid for overdue invoices?
Yes. We can help you collect payment on overdue invoices. Euro Finans offers debt collection services, which we know from experience is a powerful tool to collect payment. Read more about our debt collection services here.
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What are business loans?
Business loans are a service that temporarily helps you to increase the liquidity of your company, when the company needs money quickly. Apply for a business loan with us here!
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How much does a business loan cost?
When you send us an application for a business loan, we will provide you with a price proposal specifying a fixed fee. There are no hidden charges. Apply for a business loan here.
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Do you pay interest on a business loan?
We do not charge interest on business loans. As a customer, you pay a fixed fee that we have agreed. Depending on what you need help with and what your loan looks like, you can make monthly repayments or pay the entire amount back at the end.
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How do I repay my business loan?
On My Pages, you will find all the information about how you will repay your loan. Prior to each repayment, you will receive a payment slip to use when you make your payment. If you would like to settle the loan early, contact us and we will help you.
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What can I borrow money for?
There can be many reasons to borrow money. Perhaps you need to buy some new equipment or a company car in order to be able to carry out your assignments, hire new staff to handle a large order, make a wise investment, or restock inventory for the Christmas rush. Read more about our business loans here!
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Who can apply for a business loan?
Swedish limited companies, sole traderships, partnerships and limited partnerships are welcome to apply for business loans with Euro Finans - no matter how large or small the company is. You can submit your loan application here. You are also welcome to contact us on +46 46 - 31 20 20.
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Can I get a business loan without a credit check?
We always make a careful assessment and credit check before we enter any agreements. This is for our customers’ safety as well as ours.
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Can I pay my loan in instalments?
If the period of your loan is relatively short, you can choose if you wish to repay the loan in instalments or if you want to pay the entire amount at the end of the term. For loans with longer maturities, repayments must be made in instalments. If you choose to repay in instalments, the price of the loan is a little lower. We always try to find a good solution that fits you. Read more here!
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Do you lend money to businesses?
Yes. We help many companies to finance a good deal or an important investment, by offering smart business loans. You can submit a loan application directly via the website to receive an offer. Apply for a business loan here!
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Is my loan application binding?
Your loan application does not bind you to anything and is entirely free of charge. Submit your loan request digitally here!
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How do business loans work?
You can easily apply for a business loan using our website or by contacting us directly. We will quickly process your application and typically get back to you within a few hours with a proposal. The request is never binding. As soon as we have reached an agreement, you will receive a loan agreement which you can easily sign using Bank ID. When this is done, we will deposit the money into your account, usually within 24 hours after you submit your application. Apply here!
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Can I have a business loan even if I use an international bank?
Your company must have a Swedish bank in order to be eligible for a business loan.
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Business loans with or without collateral?
We always require two guarantors for our business loans. If the loan is of a larger amount, this collateral may need to be supplemented. This is evaluated on a case-by-case basis. Would you like to know more? Read more here!
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What services does Euro Finans offer?
We offer invoice purchasing, factoring, business loans, debt collection, legal advice and an accounting system.
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Would you lend money to my company?
We help many companies to finance a good deal or an important investment by providing smart business loans. You can submit your loan application here.
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How quickly do I get the money when I take out a business loan?
Once you are a customer with us and have signed your loan agreement, the payment goes to your account immediately. Typically, you will have the money in your account on the same day as you submitted your application.
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When can I settle the loan?
Our business loans are designed as fixed loans, and the fee does not change if a loan is repaid earlier than agreed. For that reason, we encourage our customers to carefully consider how much time they need, when making their application. There is no extra fee if you should choose to repay your loan early.
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How much can I borrow for my company?
We do not process applications for amounts under SEK 100,000. There is no upper limit, however. Euro Finans have strong finances and can, in the right circumstances, lend large amounts. Apply here!
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For how long can you lend me money?
We typically lend money for between two to six months. The longest term we provide is twelve months. If you need the money for a shorter time, we recommend that you consider invoice purchasing instead. Read more about our other financing solutions here.
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Can i use a business loan to start my own business?
Your company must be registered and active before you can receive a business loan from Euro Finans. Our loans are therefore not suitable as a start-up loan. In order to quickly get liquidity into the company, we recommend invoice purchases instead.
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How do I manage my accounting and invoicing in the best way?
Acconomy offers a complete accounting system to enable business owners to handle invoicing, accounting and much more. As a customer with us, you will have access to the entire system free of charge. You can, among other things, sell your invoices to us with a single click at the same time as you draw up the invoice. Read more about the Acconomy financial system here
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I have lost my log-in details.
Use your Bank ID to log in. If you do not have Bank ID, please contact us by telephone, +46 46 – 31 20 20.
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How do I contact Euro Finans?
Our customer service can answer most questions. In some cases, we will connect you to someoneelse within the company in order for you to get the right help. You can always contact us via our chat or My Pages on the website. You can also reach us by telephone at +46 46 – 31 20 20.
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Can I, or my company, become a customer even if there is a record of non-payment?
Yes. We completely understand that a temporary lack of liquidity in your company may result in a record of non-payment. That is why our services are needed, after all. Many of our customers have uneven payment flows, and this does not prevent anyone from becoming a customer and selling invoices to us. Become a customer here!
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What do I do if I have sent an incorrect invoice to Euro Finans?
In this case, you can quite simply send us a credit note and a new, corrected replacement invoice.
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Have you received a letter from us?
There are many reasons why we may need to contact you, even if you are not one of our customers today. This can, for example, relate to an invoice that you have received, or a matter relating to guarantees. If you have not found an answer to your question on our “Frequently asked questions” page, you can always contact us by telephone +4646 31 20 20 or via our chat, here on the website.
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What fees does Euro Finans charge?
Depending on the agreement that you have signed with us, you pay a fixed annual fee and a variable fee depending on the assignments that you have with us.
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How do I keep track of all my sold invoices at Euro Finans?
You can monitor all of your sold invoices with us by logging in to your account on My Pages.
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Do you buy overdue invoices?
No. We do not buy overdue invoices, but our debt collection department can help you collect payment on overdue invoices. Read more about our debt collection services here.
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Can I, or my company, become a customer even if there is a record of non-payment?
Yes. We completely understand that a temporary lack of liquidity in your company may result in a record of non-payment. That is why our services are needed, after all. Many of our customers have uneven payment flows, and this does not prevent anyone from becoming a customer and selling invoices to us. Become a customer here!
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What services does Euro Finans offer?
We offer invoice purchasing, factoring, business loans, debt collection, legal advice and an accounting system.
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What fees does Euro Finans charge?
Depending on the agreement that you have signed with us, you pay a fixed annual fee and a variable fee depending on the assignments that you have with us.
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Can you help me with unpaid invoices?
Euro Finans has its own collection service and we take care of your case until the customer has paid. Here you can read more about Euro Finans debt collection.
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Can you help me get paid for overdue invoices?
Yes. We can help you collect payment on overdue invoices. Euro Finans offers debt collection services, which we know from experience is a powerful tool to collect payment. Read more about our debt collection services here.
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Why have you taken a credit report on me?
When a customer sells an invoice to us, we take a credit report on the person to whom the invoice is addressed. Contact us by telephone, +46 46 31 20 20 or via our chat to find out who issued the invoice.
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Can I, or my company, become a customer even if there is a record of non-payment?
Yes. We completely understand that a temporary lack of liquidity in your company may result in a record of non-payment. That is why our services are needed, after all. Many of our customers have uneven payment flows, and this does not prevent anyone from becoming a customer and selling invoices to us. Become a customer here!
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What services does Euro Finans offer?
We offer invoice purchasing, factoring, business loans, debt collection, legal advice and an accounting system.
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Why should I choose Euro Finans?
We have handled hundreds of thousands of customer assignments over more than 30 years in the business. We know how we can help you as a business owner. We are the largest invoice purchaser in Sweden, and buy invoices even when many of our competitors have declined. We are known for being a safe partner, for you and your customers, and we have considerable equity enabling us to take larger risks than others on the market.
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Have you received a letter from us?
There are many reasons why we may need to contact you, even if you are not one of our customers today. This can, for example, relate to an invoice that you have received, or a matter relating to guarantees. If you have not found an answer to your question on our “Frequently asked questions” page, you can always contact us by telephone +4646 31 20 20 or via our chat, here on the website.
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What fees does Euro Finans charge?
Depending on the agreement that you have signed with us, you pay a fixed annual fee and a variable fee depending on the assignments that you have with us.
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Can you help me with financial advice?
Our experienced economists can help you with a number of different questions that often arise for you as an entrepreneur. We help you make good financial decisions regarding, for example, project finance for larger assignments, investments, credit and liquidity management.
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Can you help me with unpaid invoices?
Euro Finans has its own collection service and we take care of your case until the customer has paid. Here you can read more about Euro Finans debt collection.
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